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We understand and sympathise completely - new website / new system. Yet another password, more trying to figure out how things work. It can be very frustrating. If you're stuck, lost and confused we're more than happy to find you, and give you a hand. We're about trying to support the Ned Kelly Awards, and the Australian Crime Writing community.
Please try to be polite and give us an indication of what the issue is up front so we can look into the situation before responding. We understand your frustration, and fully sympathise with the shortness of time that we all live with every day. But abuse, sarcasm, nastiness and grandstanding in communication doesn't help any of us, and may result in you being ignored.